Meet the team

Shelley may have called a workstation a “hard drive” in her first IT interview but these days, she’s the organizational glue holding things together at LAN. Known for her puzzle-solving brain (literally, she’s a jigsaw genius) and love for relaxing weekends, Shelley brings a calm, thoughtful energy to a fast-paced industry. Whether keeping the team on track or making sure operations run smoothly, she’s proof that a people-first mindset and a caring attitude goes a long way in tech and in business.

Fascinated by technology from a young age, Jacky turned that early spark into a career of helping people. At LAN, he’s known for bringing a calm, curious mindset to every challenge, along with a talent for keeping things light and making people smile along the way. Whether he's deep in systems or out camping with family, Jacky’s all about connection, growth, and good vibes. If Ryan Reynolds had to play Jacky in a movie (with a little slouch for accuracy), you’d get the perfect mix of laid-back charm and quiet tech brilliance.

Originally from the small but mighty city of Yellowknife, Tracy brings a grounded, no-nonsense approach to keeping LAN’s financial engine running. With a sharp eye for detail and a deep appreciation for the people she works with, Tracy plays a key role in making sure everything behind the scenes runs smoothly. Her steady presence is one of LAN’s not-so-secret weapons. Off the clock, you’ll find her on the golf course, spending time with friends and family, or enjoying a quiet night in, ideally with Roxette on the speakers.

With a natural curiosity for how things work and a mind wired for problem-solving, Andrew took to tech like a roadster to an open highway. Whether he's solving complex client challenges or diving into the latest systems, Andrew thrives on the constant evolution of IT and the joy of helping people get the most out of their tech. When he’s not keeping clients humming along, you might catch him cruising mountain roads, rewatching Star Trek: DS9, or embracing the quiet genius of John Cage’s “4'33" (seriously).

Carrie may not brag about it, but she’s got a sixth sense for making things run smoothly, plus a parallel parking game that’s borderline Olympic. Drawn to IT for the people (and their razor-sharp wit), she’s the behind-the-scenes force of LAN who ensures every request gets answered and every team member stays on track. Whether she’s channeling her inner Aubrey Plaza or dropping 6am charm like it’s no big deal, Carrie brings structure, smarts, and a sense of humor that keeps everyone smiling and everything running on point.