The COVID-19 pandemic tossed all of us into an emotional tailspin. We couldn’t visit or hug one another, we couldn’t chat with neighbours at the local shops, we had to cancel long-distance trips to visit loved ones abroad. Although technology couldn’t solve all our woes, it could make some of those necessary restrictions seem a little less difficult. I like to call it the “technology of connection.”

At the start of the COVID-19 pandemic, a new client came to us with an urgent problem: they were having major issues connecting teams remotely and were experiencing multiple malware/ransomware attacks. We jumped into action.